Willstone Homes said its Managing Director, Edijio Kinyanjui, is steering a push for stronger customer care as the firm advances several housing schemes, including Manna Residence, Manna Annex and White Park 2.
The company has organised recent site‑clinic visits and project‑engagement sessions that let buyers see construction milestones and interact directly with the teams delivering the work.
Willstone Homes describes these activities as a way to promote transparency, manage expectations and reinforce confidence in the delivery of residential properties.
White Park 2, situated along the Kangundo Road corridor, offers three‑bedroom bungalows aimed at contemporary family living, reflecting growing demand for functional, private homes.
The developer timed its heightened outreach to coincide with Kenya’s Customer Service Week, observed from 5 to 9 October 2026, using the period to thank neighbouring businesses and reinforce service standards.
Willstone Homes says its customer‑service model goes beyond answering enquiries, encompassing timely communication, professional guidance and structured feedback mechanisms throughout the acquisition‑to‑handover cycle.
The firm highlights that such engagement is especially vital for Kenyans abroad who are considering property investment, noting that clear information and reliable communication are key to building confidence among this market.
Willstone Homes thanked its existing homeowners and prospective investors for their continued trust, linking client support to the development of residential communities and the company’s growth ambitions.
Management’s stewardship, combined with staff contributions across construction coordination, sales and customer relations, is presented as central to maintaining construction quality and sustaining investor confidence.
Looking ahead, Willstone Homes says it will continue to focus on construction standards, customer engagement and dependable service to support its residential development agenda.
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