Safaricom is offering a 40 Mbps business fibre service at KSh 3,499 per month, aimed at small enterprises that need reliable connectivity for digital payments, cloud applications and daily operations.

The plan upgrades customers from the previous 15 Mbps offering, delivering roughly 2.5 times more speed for the same business activities.

Included with the fibre connection are built‑in cybersecurity features and round‑the‑clock dedicated business support accessed through the 2222 line.

Businesses can subscribe via the MySafaricom app or by dialing *400# on their phone, according to Safaricom’s instructions.

The service targets micro, small and medium‑sized enterprises, with flexible payment options that include prepaid plans for irregular cash flow and post‑paid arrangements for more predictable revenue streams.

Why higher bandwidth matters for Kenyan SMEs

Safaricom’s Fixed Data Product Manager, Felix Kariuki, advises firms to match internet packages to their workloads, number of devices and the specific applications they run rather than focusing solely on price or advertised speed.

Typical SME tasks—cloud‑based point‑of‑sale systems, video conferencing, large file transfers and online ordering—require sufficient bandwidth to avoid delays that can affect both staff productivity and customer experience.

Kenya’s fixed broadband market has grown rapidly, with 2.84 million subscriptions by June 2026, a 32.4 % year‑on‑year rise, and fibre subscriptions up 29.7 % to 1.57 million, underscoring demand for higher‑speed connections.

Practical implications for small businesses

The built‑in cybersecurity component helps protect businesses that handle digital payments and customer data, complementing internal safeguards such as strong passwords, multi‑factor authentication and employee training.

Access to 24/7 technical support can reduce downtime for firms without dedicated IT staff, ensuring that connectivity interruptions are addressed quickly to keep operations running.

Flexible payment models allow seasonal retailers or schools to scale their bandwidth costs in line with fluctuating demand, potentially lowering operating expenses during low‑usage periods.