Kenya Power announced seven "Golden Safety & Health Rules" for its workforce as part of this week’s Customer Service Week, saying the measures will simplify safety expectations and reinforce a positive safety culture.

The first rule requires staff to assess the safety of a job before commencing any work, a precaution especially relevant for teams handling live wires.

The second rule mandates adherence to the "SITE" procedure – a set of official instructions governing safety protocols at project sites – and ties compliance to holding a valid work licence or permit.

Under the third rule, workers must install standard protection fuses on both low‑voltage (LV) and high‑voltage (HV) networks to guard against electrical faults.

Rule four focuses on personal protective equipment (PPE), requiring employees to inspect and wear the appropriate gear each time they work.

The fifth rule sets a communication protocol: staff must use broadcast radio to establish control when switching power lines.

The sixth rule bans workers from operating or accessing any equipment while under the influence of drugs or alcohol.

The final rule addresses condition management, obliging employees to continuously monitor equipment in use throughout a job.

Kenya Power noted that staff fatalities fell by 50 % in 2025, dropping to five from ten the previous year, while contractor deaths fell from three to two.

Overall fatalities involving the utility rose to 122, with public deaths accounting for 115, driven mainly by faulty wiring, encroachment, illegal connections and collapsed lines.